CHATBOT

Chatbot
development
company

We design, develop and deploy cloud-based and on-premise conversational chatbots to help you in streamlining client servicing and other operations.

ChatBot & Assistant

Chatbots provide a personalized experience to end-customers without increasing costs. Our expert chatbot development team develops advanced cloud-based and open-source chatbots that offer a human-like conversation experience. Suitable for omnichannel client servicing, automation and streamlining processes, our chatbot development services and solutions are designed to help your enterprise scale optimally and grow, organically without leaving the customers behind.

Potential Use Cases Of
Smart Chatbots

Chatbots can be used across industries for many purposes. From lead generation to feedback resolution, client servicing, lead qualification and more, chatbots can redefine the way how operations are completed in a modern business ecosystem. Chatbots can be ideally used for

Handling repetitive procedures, efficiently


Automating tasks that require human interaction


Optimizing existing complex processes


Simplifying information sharing through conversation


Standardize complex rules and procedures


Complying with technology disruptions

Industry we Serve

We serve a wide range of industries with Chatbot solutions that empower businesses

Streamline BFSI operations and automate customer support with the help of chatbots and promise a convenient, engaging and fun client servicing experience to your end customers.

Capabilities & Benefits
  • Reimagine your banking operations
  • Automate customer query resolution
  • Speed up information sharing
  • Optimize and automate investment management
  • Review and manage credit applications
  • Speed up money transfers and bill payments

Automate mundane/repetitive tasks like claims management across the value chain. Handle customer queries, promptly and improve customer service standards.

Capabilities & Benefits
  • Facilitate insurance buying and comparison
  • Handle customer queries efficiently
  • Automate advisory & claims management

Simplify HR operations and provide a more personalized experience to employees/candidates during recruitment, onboarding and routine operations with smart chatbot assistants.

Capabilities & Benefits
  • Automate the candidate screening process
  • Provide instant resolution to common queries
  • Streamline employee training
  • Speed up information sharing and internal operations

Improve the operational efficiency of supply chain systems and logistics with intelligent & smart chatbots that can help with information sharing and facilitate customer support.

Capabilities & Benefits
  • Respond to inquiries in real-time
  • Offer instant customer support
  • Provide real-time shipping information

Improve your hospitality operations while keeping guests delighted with a 24x7 chatbot assistant to handle customer grievances, facilitate reservations & more.

Capabilities & Benefits
  • 24x7 available for customers
  • Better customer experience
  • Cost-effective
  • Automates the routine task of guests
  • Real-time assistance

Chatbot helps to address the biggest challenge faced by the retail and eCommerce industry- to keep customers hooked. With Chatbots, eCommerce and retail segments can

Capabilities & Benefits
  • Delight customers in a better way by providing a personalized experience
  • Interact with customers in real-time
  • Set price alerts
  • Assist in ordering products

Keep clients hooked to your offerings by solving travel/booking/general queries, in real time. Help them plan vacations, assist in bookings and do more with smart chatbots.

Capabilities & Benefits
  • Address client queries and complaints
  • Provide travel and booking recommendations

Most patients do not engage with the hospital after receiving medication so with the help of Chatbot they get a personal touch.

Capabilities & Benefits
  • Help patients identify initial illness symptoms
  • Availability and ongoing monitoring of the patients
  • Automate doctor appointments, diagnosis bookings, counselling sessions
  • Increase the speed of delivery of the information asked
  • Easily scheduling of appointments
  • Answer general health queries

Streamline manufacturing operations by keeping stakeholders informed, providing quick resolution to queries and optimizing the process.

Capabilities & Benefits
  • Real-time process information sharing
  • Spread production-level information, automatically
  • Enhance inter-department communications
  • Streamline & automate routine operations

Enhance customer delight and provide them with valuable information, recommendations and more by automating client-handling operations with chatbots.

Capabilities & Benefits
  • Provide real-time recommendations and suggestions
  • Send automated offer alerts
  • Gather customer feedback, automatically
  • Automate lead qualification with intelligent chatbots

Chatbots can revolutionize the agricultural sector by streamlining information sharing related to crops, weather, market prices, planting cycles etc.

Capabilities & Benefits
  • Facilitate buyer/seller connections
  • Streamline crop/plant/fertilizer/price information sharing
  • Image recognition
  • Automated workforce
  • Maximize the production

Answer the growing number of queries and automate your customer support operations with chatbots.

Capabilities & Benefits
  • Answer customer queries and enhance the delight
  • Improve information sharing mechanism
  • Automate mundane client servicing operations

Take education operations to the next level by providing valuable advice, suggestions and counselling to students and other stakeholders.

Capabilities & Benefits
  • Offer answers to burning questions related to the course curriculum
  • Provide career guidance and consultancy
  • Simplify administrative operations
  • Improve Parent-teacher interaction

Speed up the delivery of accurate and high-quality news pieces all over the globe with smart chatbots.

Capabilities & Benefits
  • Automate news creation and delivery
  • Gauge public opinion with real-time customer feedback gathering
  • Provide real-time news updates

Build, Improve and Grow Your Business with Our Chatbot Solutions

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Platforms & Frameworks We Use

Over the years, our team has mastered the art of leveraging all major disruptive technologies for the development of advanced chatbots.

Figma
Figma
Invision
Invision
Zeplin
Zeplin
Illustrator
Illustrator
Photoshop
Photoshop
AngularJS
Angular JS
ReactJS
React JS
VueJS
Vue JS
Bootstrap
Bootstrap
Typescript
Typescript
java
java
NodeJS
NodeJS
php
php
Python
Python
Golang
Golang
.NET
.NET
Firebase
Firebase
android
android
IOS
IOS
Flutter
Flutter
ReactNative
ReactNative
Xamarin
Xamarin
kotline
kotline
swift
swift
MySQL
MySQL
SQL Server
MsSQL
MongoDB
MongoDB
PostgreSQL
PostgreSQL
SQlite
SQLite
AWS
AWS
Azure
Azure
GoogleCloud
GoogleCloud
Docker
Docker
Jenkins
Jenkins
Kubernetes
Kubernetes
Terrafrom
Terraform
GIT
Git
Datadog
Datadog
Dialogflow
Dialogflow
RASA
RASA
TensowFlow
TensorFlow
OpenAI
OpenAI

USE CASES

Chatbots can automate repetitive processes, eliminate the need for human involvement and optimize operations. Here are some of the ways in which chatbots can help.

Lead Generation & Qualification

Feedback Gathering

Job Application Screening

Personalization through Shopping Assistants

Customer Service & Support Operations

Automating Appointment Schedules

Order/Service Tracking

Live Agent Support

Chatbots Developed By IConflux Work Efficiently Across Multiple Channels

Channels for Text-Based Chatbots

  • Web Channels:- Websites, Blogs, Landing Pages
  • Facebook Messenger
  • Twilio WhatsApp
  • WhatsApp Business
  • Telegram
  • Skype
  • Twitter
  • Line
  • Viber
  • Slack
textchats

Channels for Voice-Based Chatbots

  • Google Assistant / Home
  • Amazon Alexa
  • Twilio Telephone
  • Cortana Virtual Assistant
voicechats

Want To Start Chatbot Development For Your Business?

What Our Client Speaks

Our clients have showered us with their appreciation, and we are proud to share the results with you

Our association with IConflux has been very fruitful. Together, we have worked on a number of projects for the UAE government and the private sector. Taking a step further in our professional relationship, we recently became their exclusive technology partner.

client
Nabil Azar

Co-Founder @ ACIS Information Technology

The Iconflux team has been instrumental in turning my vision into reality while making it seem extremely easy and effortless. They are available to answer any questions and are quick and efficient to fix any bugs or issues. In addition to their strong work ethos, their advice and guidance was key to make my product up to date in today’s market and future markets. Finally, they deliver on time as promised.

client
Juliana Khalaf

Co-Foucer @ Asala Art

The IConflux team has helped me to scale up a very complex project and the team is continuously adding more value to the project, they are quick in understanding requirements, communicating and delivering quality & accurate work.

client
Brian Cardinale

Principal Consultant

I chose Iconflux because, after quite some research, I simply could not find any other provider that offered all the tools I needed to create a Music App. Iconflux showed a deep understanding of the technological challenges of building a native IOS and Android App. The process was smooth, on time meetings, progress updates and quick follow up on support. Great company, certainly recommended!

client
Willem Zevenbergen

President @ Tracx System Ltd

I am thrilled with IConflux's exceptional development services. Their expertise, responsiveness, and commitment to delivering high-quality results are impressive. They created a robust, user-friendly software solution that revolutionized each industry's operations. I highly recommend them for top-notch software development services.

client
John Ragsdale

CEO @ TAP Innovations

 

Our Development Methodology

Learn how a highly experienced Flutter app development company in India crafts a masterpiece of your application.

1

Product Discovery

We understand your product and gather the basic requirements, followed by a competitive analysis.

2

Strategy and Planning

We create a flawless strategy, including the selection of technology, features, interactions, APIs, design elements, etc.

3

Design and Development

Our designers sketch a high-fidelity design of the application, followed as the developers work on the coding.

4

Deploy, Monitor, and Maintain

We help you deploy the application on any platform and continuously monitor its performance for effective maintenance.

Interested in Something Else

As a prominent mobile app development company in India, we have expertise in other technologies as well.

Explore All Our Services

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