From an operational mess to enabling complete control: The story of an enterprise IT asset management solution from Iconflux.

About Client

Industry

Hospitality Industry

Business Type

Hotels and Resorts

About Project

The client, a leading US-based firm, manages the infrastructure of prominent hotel groups across the globe. They approached us with a significant challenge faced by the hospitality industry: managing IT and network assets across multiple locations. As a bespoke solution, we developed an enterprise web app that centralizes the management of these assets, providing analytical insights, real-time status updates, and seamless tracking to ensure smooth operations for large-scale hospitality groups.

Problem

The central management of a hospitality group with multiple hotel properties across the globe struggled with managing and tracking their IT assets, such as routers, kiosks, switches, and more. The scattered data led to inefficiencies, lack of control, and difficulty in making informed decisions. They needed a centralized system to manage, track, and gain insights into their IT assets.

Solutions

Centralized Data Management

An accessible web app to assigned users in different hotel properties, with central management having admin access to control and track all data and devices.

Networking Statistics

Analysis and presentation of networking statistics through the web app, enabling central management to make data-driven decisions.

Inventory Management

Enhanced inventory management capabilities, providing detailed tracking and data of all IT assets, aiding in seamless operations.

Ticketing System

Integration of Zoho for a ticketing support system, allowing hotel management to raise tickets for issues with IT assets. Central management can monitor, track, and resolve these tickets efficiently.

Comprehensive Reporting

Features for generating detailed reports, such as case reports and assets reports, helping central management understand IT assets' status and performance

Accessibility for Branches

Each hotel branch gained access to the web app, enabling them to manage their outputs and entries, improving overall coordination, and reducing problems for both the branches and central management.

Results

The implementation of this solution brought several benefits:

The management team at the center gained complete control and visibility over IT assets across all hotel properties.

Enhanced efficiency in resolving IT asset issues with an integrated ticketing system.

Streamlined inventory management with detailed tracking and reporting capabilities.

Improved decision-making through access to comprehensive and centralized data.

Overall, the solution became a game-changer for IT assets management in the hospitality industry, addressing a significant problem and enhancing operational efficiency.

As a leading Web App Development Company, we tackled one of the most common problems of IT asset management faced by companies who are in the hospitality industry. By creating a centralized web app, we enabled our client to streamline the tracking and control of their network assets across multiple locations. This solution provided real-time status updates, enhanced decision-making through analytical insights, and improved overall operational efficiency for hospitality groups.

Testimonials from our valued clients

We bring our experience, expertise, and innovative mindset into every project to deliver the best results.

IConflux understood exactly what it takes to build a native music app. Smooth process, timely updates, and solid tech support. Couldn’t find a better partner. Highly recommended!

Willem Zevenbergen

President @ Tracx System Ltd

IConflux delivered a powerful, user-friendly solution that transformed our operations. Their expertise, quick response, and dedication to quality truly stand out. Absolutely recommend them for reliable development.

John Ragsdale

CEO @ TAP Innovations

From HR to internal ops, they streamlined everything. What started as a platform idea turned into a full digital transformation. Big boost in efficiency, thanks to the IConflux team.

Gurdeep Singh

IT Head, SKH Group